When you telephone us you will hear a friendly voice, not a recorded multiple choice announcement. We love talking about our villas and have all the time in the world to assist you. Among our staff are mums who take their children to our villas and are happy to discuss each property with you, helping to choose the right one for your family.
We believe that our personal and old fashioned approach to service is the reason why so many of our clients choose to book with us year after year.
We are one of the few remaining privately owned villa rental companies. For over 30 years we have specialised in Portugal's Algarve and Lisbon regions and we are now delighted to introduce a selection of beautiful villas in Italy, Spain and Croatia. Still run by our founding directors, we are proud of the outstanding, personal service we give. We are a family run company catering primarily for family holidays. We are fully bonded so your money is 100% safe which means that any aspect of your holiday arranged by us will be covered by our bond.
As a member of the Association of Bonded Travel Organisers Trust Limited (ABTOT), The Villa Agency Ltd. has provided a bond to meet the requirements of the Package Travel, Package Holidays and Package Tours Regulations 1992.
In the event of insolvency, protection is provided for non-flight packages commencing in and returning to the UK and other non-flight packages excluding pre arranged travel to and from your destination. Please note that packages booked outside the UK are only protected when purchased directly with The Villa Agency Ltd.
In the above circumstances, if you have not yet travelled you may claim a refund, or if you have already travelled, you may claim repatriation to the starting point of your non-flight package.×