What the others might not mention...

It is our belief that in order for you to enjoy your villa holiday, you should be in possession of as much information as possible. Even with the most careful screening of properties and locations and the most honest evaluation by our staff, sometimes things happen which are outside our control.

WITH THE BEST WILL IN THE WORLD...
We have very stringent rules when selecting properties and are careful to ensure that the area surrounding the property is free of any building work, or other potential nuisance. However, we have no control over building regulations and occasionally, to our horror, a building site appears overnight right next to one of our villas. Whenever possible, we will offer alternative accommodation should this happen. In the busier areas, other people's music can cause offence. Our overseas representatives will always tactfully try to ask the offenders to lower the volume but are not necessarily met with a positive response!

POWER CRAZY...
Cuts to water and power supplies are not unheard of and we would suggest that you stock up with bottled water and some candles for emergencies. If cuts occur during the evening or at weekends, it is usually impossible to arrange for plumbers and electricians so it is best to be prepared, just in case.

NATURE & WILDLIFE...
Please be aware that the Portuguese countryside may not be as you expect! Instead of green fields and hedgerows, constant heat often leaves the landscape brown and barren and instead of frolicking lambs, you are more likely to see the occasional goat meandering along the roadside.

BACK TO BASICS...
Portuguese plumbing is very different from ours! Each Villa Information Folder contains details about what should and should not be flushed down lavatories, but sadly not all clients heed this advice. The systems can take a while to malfunction and it may not be those people who disregard our advice that are affected - it is the clients visiting the house later in the summer who suddenly find themselves without a loo or two!

SAFETY FIRST...
No swimming pool is ever completely ‘child proof’ and all children should be supervised when playing on the pool terrace. For toddlers, we strongly recommend the use of arm bands. Always check the pool depths before and be aware that many rooms, including bedrooms, have direct access to the swimming pool. Most of the villas have glass doors and if you have young children we suggest you arm yourself with a packet of sticking plasters so that you may mark the glass.

BETTER SAFE THAN SORRY...
It is an unfortunate fact of life that the incidents of theft from villas is on the increase and we would recommend that you are as vigilant on holiday as you would be at home. Remember to close and lock windows, doors and shutters when you go out. It is also advisable to keep the front door locked while you are enjoying the pool.      

ROAD RAGE - VILLA AGENCY STYLE...
The local authorities are constantly striving to improve roads to meet the growing demand.  Often a diversion is set up overnight and despite our persistent pleas to be forewarned, regrettably, like everywhere else in the world, local councils are a law unto themselves and to date have yet to give us any advance notice. Our maps and directions are frequently updated and it is a cause of much frustration to us that almost as soon as we revise maps to show alternative routes, the diversion or road closure is changed yet again. On a positive note, we have never yet mislaid a client!

BUGS & PESTS - NOT NECESSARILY OF THE INSECT VARIETY...
The recent growth of tourism in Portugal means that traffic noise is on the increase. It is not always possible to guess from which properties you might hear traffic noise as, if the wind is in the wrong direction, even the remotest of farmhouses might be affected on a windy day. Barking dogs have always been a problem but a more modern inconvenience is the large number of discotheques - often with laser shows - and a variety of other attractions, such as clay pigeon shooting and bike rallies, which have appeared in the last few years.  Ants arrived long before the tourists and even before the Moors. There are certain, sensible precautions to contain them but they will never be eradicated altogether.

AND FINALLY... 
If these points paint a rather less than glamorous picture, then we have done our job! We believe that honesty is most definitely the best policy and it would be less than honest to imply that Portugal, like any other country, is without it's nasties. Take heart, in 99 out of 100 holidays none of these things cause any problems whatsoever and the huge amount of our clients who return year after year are proof of this.

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