Important information regarding...
We have villas in all of the locations below. Click on a resort for more details.
It is a condition of booking that you have comprehensive holiday insurance. We have arranged a special Holiday Insurance Scheme through Travel & General Insurance Services Limited that is highly competitive. Please call 0845 345 3456 or visit Travel & General Insurance Services. If you have alternative cover, please check carefully that all aspects of your holiday are covered.
Misunderstandings or mistakes can occur so please check any quotations given against the published prices on this website. Our booking confirmation/invoice will show the definitive price for your holiday.
We hold a security deposit on all villa reservations, payable with the holiday balance and refunded automatically approximately two weeks after your tenancy. If there is a claim for damages by the owner or local manager, this has to be made to us within the two week period and we always ensure that the claim is investigated and approved by us before a deduction is made.
A charge of £20 will be payable for EVERY alteration made after we have sent the first confirmation/invoice. If we have booked flights on your behalf name changes will be charged at the carrier's discretion. All amendments MUST BE MADE IN WRITING but please telephone us first to discuss the alterations you may wish to make. Changes of villa, dates or party members will be treated as partial or full cancellations. In the event of a partial cancellation, each member of the party who cancels will incur a cancellation charge which will be dependent on when the cancellation occurs.
Final payment is required 8 weeks before departure. For bookings within 8 weeks of departure, full payment is required at the time of booking. Full villa details, directions, maps and our local representative's contact details plus flight tickets and a car hire voucher (if booked by us) will be posted or emailed approximately 10 days before departure. PLEASE CHECK THESE VERY CAREFULLY and read all other literature included in the travel documents. No refund can be made in respect of unused portions of flights, accommodation or car hire. It is essential that you let us know if you do not receive your holiday information.