ABTOT 3340 Protected

We appreciate that everyone is watching the news and may have concerns about coronavirus and their travel plans. We want to reassure you that we are monitoring the situation carefully and will advise any affected clients as soon as new information is available to us.

In the meantime, you can check all of the latest advice by clicking on the following links:

FCO travel advice

Portugal

Spain

Croatia

If the FCO advise against all but essential travel to your holiday destination and you have booked a holiday with us, the situation will vary depending on the particular villa owner or supplier and it is our responsibility to communicate the conditions and consequences relating to your holiday in the event that it becomes necessary.  We pride ourselves on the personal service we offer to our clients and, as we act as agents for individual villa owners, we have close working relationships which means we can liaise with each owner on a case by case basis.  Our booking conditions can also be found here

In the meantime, we suggest that you check your holiday insurance to ensure that you are covered should the FCO change their advice and you wish to cancel your holiday.  It is important that you do this as soon as possible as insurance policies may change but existing policies may still apply so it is as well to make sure you are covered now as, if you leave it until after the FCO have updated their advice, it will be too late to secure cover for your holiday should you have to cancel.  You can find some really useful information regarding insurance on this website:

https://www.moneysavingexpert.com/news/2020/02/coronavirus-travel-help-and-your-rights/

With adequate travel insurance, you can book with confidence and The Villa Agency will do everything possible to ensure that your holiday runs smoothly and will assist you along the way should the worst happen and you have to cancel or postpone your holiday plans.  Remember that your money is 100% safe with us as we have financial protection with ABTOT & ATOL.

If you want to discuss anything or you have any concerns, please do not hesitate to contact us.  Holidays should be anticipated with excitement so relax in the knowledge that The Villa Agency will look after you in the best way we can.