We won’t let you down…
August 10, 2020
We hope that this finds you safe and well in these very strange and uncertain times.
We are all keeping busy at The Villa Agency and decided, right at the beginning of this crisis, that we would not stray from our main philosophy which is to look after people as best we can.
It’s almost impossible to switch on the television, radio or the various social media platforms without news of the FCOs latest advice for travel abroad or hearing of the difficulty many people have experienced with their travel providers. Of course, these are unprecedented times but we knew very early on that it was our duty to do the right thing and since March 2020 we have managed to successfully find a solution for each and every one of our clients to ensure that they are not out of pocket or without a holiday to look forward to.
Established in 1984, The Villa Agency is a family run company, operating alongside many huge, internationally recognised travel organisations but we have never lost sight of what we do best. We treat every single booking and enquiry as if we were organising a holiday for a friend or family member. Nothing’s too much trouble and we love to chat things through over the telephone, sharing our first-hand knowledge and passion for villa holidays. Lastly, when things don’t go quite according to plan, you will never get a “the computer says no” response from us. We’re here to help and that’s exactly what we will try to do.
So, your annual escape to The Algarve might have been called off or rescheduled, your first holiday to discover Croatia may have been delayed and the Mallorca or Ibiza vacation you were yearning for could now be something to look forward to in 2021. Rest assured that we will never take you or your money for granted. We will continue to offer the same personal service and we are easily contactable throughout the week so that you can discuss your concerns or needs with one of our friendly staff and won’t be left in a telephone loop listening to automated voice recordings when all you really want to do is speak to a human being for some reassurance. We love what we do and will continue to do it to the best of our ability.
With so many of you contacting us to make plans for next year, we are working hard behind the scenes to get availability and prices for 2021 loaded onto our website as quickly as possible. Many of the beautiful villas in our portfolio already have prices and availability confirmed for next year.
We also have many more new and exciting villas waiting in the wings and we can’t wait to share them with you. If you can’t find what you’re looking for, please don’t hesitate to send an email or pick up the phone. Whether it is a last-minute break this year or something to look forward to next year, we’re ready when you are!